Due to a company event, all SimplyGo Ticket Offices/Ticketing Service Centres, the SimplyGo Hotline, and live assistance via the Assisted Service Kiosks will be unavailable after 2pm on 5 Sep 2025. Normal operations will resume on 6 Sep 2025. We apologise for any inconvenience caused.
Graduating students and first year Junior College and Millenia Institute students may extend their Concession cards at any ticketing service kiosk, SimplyGo Ticket Office/Ticketing Service Centre or Passenger Service Centre. Tap here for more details (scroll down to the blue box).
Our employees benefit from a lively sports and wellness calendar throughout the year. This is part of our commitment to promote and facilitate them to lead a healthy lifestyle. We have been a proud recipient of the Singapore HEALTH Award, which recognises corporate companies that champion a healthy lifestyle in the workplace.
Our Customer Service and Customer Relations Officers have been regular recipients of the Excellent Service Awards (EXSA) in the Land Transport category, since its introduction in 1994. EXSA is a national award that highlights individuals who have delivered quality service as inspiration for others to emulate.
Our Customer Service and Customer Relations Officers have been proud recipients of the National Kindness Award – Transport Gold every year since 2012. The award motivates service staff to continue to shine and influence one another to create a more pleasant and gracious society.