Scheduled Maintenance from 12 Oct 10pm to 13 Oct 6am:
Concession card applications and conversions, replacement of lost concession cards, and checking of concession card application status will be temporarily unavailable via the SimplyGo app and online portal. We apologise for any inconvenience caused.
Click on the links below to access the respective online replacement forms. Please visit this page for information on the documents to bring if you wish to replace your concession card at our SimplyGo Ticketing Service Centre.
Please note that you will not be allowed to change the photo and name on the card if you are collecting your replacement concession card at the SimplyGo Kiosk. The replacement concession card will be printed with the same photo as on the original card.