Careers

• Sale of CEPAS cards and allied products at ticket or concession card replacement offices located at various MRT stations or bus interchanges
• Assisting in top up, card refunds or card claims
• Assist with dispatch duties to the different stations when required

• Customer service mindset
• Good communication skills and pleasant disposition
• Must be comfortable with handling large amount of cash
• Willing to work rotating shifts, weekends and Public Holidays

Working Hours:

• Working hours: Shift work depends on roster and location allocated, required to work on weekends
• There will be split shifts roster (3.15 hours break time)
• Earliest start at 7.45am, latest shift end at 11pm
• Work 4 days rest 1 day, work 4 days rest 2 days, work 3 days rest 1 days and so on

• Responsible for planning and implementing the execution of preventive and corrective programs within schedule in compliance to regulatory standards and requirements
• Perform troubleshooting/ fault diagnosis/ failure analysis to determine cause of failure for equipment
• Development of Standard Operating procedures (SOP) and Work Instructions (WI) to technicians to develop their competence
• Develop and perform Risk Assessments to evaluate mitigation measures for all maintenance activities
• Establish and maintain proper document system to achieve all jobs internally for sharing and audit purposes
• Assist in identification, planning and reviewing of necessary training needs for mentoring and coaching of maintenance staffs
• Preparation and write maintenance and spares consumption report.
• Perform other duties as instructed by Management

• Degree in Engineering or related discipline
• 2–3 years of relevant work experience
• Ability to relate work with different stakeholders
• Able to think and work independently and as a team member in a challenging environment

• Learning and Development:
  • Conduct learning needs analysis to identify knowledge and skills gaps.
  • Source and qualify training providers
  • Plan, develop and implement learning interventions, training programs and e-learning modules
  • Deliver programs aimed at driving service quality initiatives for continuous improvement
  • Evaluate effectiveness of training programs and initiatives
  • Enhance pedagogy and delivery through the integration of technology in learning
  • Perform administrative duties and maintain accurate training records
• Strategic Workforce Planning:
  • Collaborate with business units to forecast manpower requirements in line with corporate strategy and business plans
  • Analyse capacity and competency gaps between workforce demand and supply
  • Conduct workforce analysis to project future needs and develop workforce planning solutions
  • Implement solutions to bridge gaps, monitor progress against milestones, and reevaluate plans based on developments
  • Participate in key strategic workforce planning projects and initiatives to transform the workforce to be future-ready

• ACTA certification
• Well-grounded in the theory and practice of Learning & Development, such as classroom facilitation, instructional design, evaluation and assessment
• At least 2 years of working experience in Curriculum Design, Instructional Design, and Content Development
• Experience in Workforce Planning preferred
• Proficiency in MS Office with working knowledge of content creation tools e.g. Articulate, Adobe Creative Suite, Canva
• Ability to develop new plans and initiatives, including the use of technology
• Self-motivated team player with drive and passion for people development
• Excellent interpersonal, written communication and presentation skills
• Experience in HR or corporate strategy/planning will be an added advantage

• Coordinate with Maintenance Team and the station staff to monitor performance of the ticketing kiosks using the Monitoring Control Console (MCC) workstation.
• Perform remote troubleshooting on the ticketing kiosks if required.
• Coordinate and work with maintenance team and station staff in:
  • compiling fault data for ticketing kiosks and generate reports.
  • combining and rearranging data from source documents where required.
  • Verify data from maintenance team to ensure data accuracy and improve the ease of understanding.
• Assist in all systemwide software deployment activities to all ticketing kiosks including for Annual Fare Revision Exercise and other ad-hoc projects.
• Monitor performance of ticketing kiosks post software deployment for potential faults/issues.
• Generate backend reports of the ticketing kiosks for investigation purposes.
• Create Work Orders in the Maintenance Management System (MMS) to record details of fault troubleshooting.
• Supports in all ticketing kiosks and MCC workstation related tasks (e.g. update station layout drawing).
• Any ad-hoc additional duties as instructed if required.

Requirements

• Nitec in Engineering or any other relevant field.
• Proficient in Microsoft Office (especially in Excel).
• Possesses high accuracy in processing information.
• A Self-motivated, pro-active, positive and able to work independently.
• Able to work independently and in a team in a challenging environment
• Open to work permit holders (i.e. Chinese or Malaysian)

• Perform Level 2 Systems Administration in system monitoring, management, disaster recovery and capacity planning.
• Assist in performing on-prem and cloud system management in Microsoft, AIX, Virtual (VMWare or Hyper-V), Amazon Web Services, Azure and Microsoft 365 cloud infrastructure such as Entra ID, Exchange Online, SharePoint, Teams, etc.
• Participate in the design, system set-up and configuration, implementation and deployment of new server and Azure or Amazon Web Services Cloud Technologies.
• Plan and manage IT resources for tasks or projects including budgeting and capacity planning.
• Update technical documentation pertaining to systems administration for on-premise system, Amazon Web Services, Azure and Microsoft 365 cloud infrastructure.
• Perform system maintenance, upgrade, patches and incident resolution outside of working hours when required.

Requirements

• Minimum 4 years’ experience in system support and server administration including implementing and managing cloud infrastructure with strong understanding of cloud technologies - Azure and Amazon Web Services cloud technologies
• Hand-on experience with implementing and configuring Azure & Amazon Web Services cloud technologies such as virtual machines, application services, load balancer, SQL Managed Instance, site to site VPN, storage solutions, network, security, logging and monitoring.
• Hands-on experience on administrating on premise’s Windows Server, VMWare vSphere and Hyper-V.
• Hands-on experience on administrating Microsoft 365 cloud technologies such as Exchange Online, Entra ID, SharePoint Online, Microsoft Defender and Microsoft Intune.
• Knowledge on AIX/ Unix and other IBM products. (IBM WebSphere MQ, WebSphere, Tivoli Storage Manager Backup) will be an advantage
• Certifications in Azure or Microsoft 365 or Amazon Web Services technologies such as Azure Administrator Associate or End Point Administrator Associate or Amazon Web Services SysOps Administrator will be an advantage
• Fast learner with good communication, problem-solving skill and analytical mindset
• Proficient in project and people management and capable of working independently as well as a team 

·       Responsible for sourcing required direct and indirect materials, dealing with vendors and negotiating for the best price and payment term from both local and overseas vendors.

·       Collaborate and maintain good working relationship with both internal/external stakeholders and vendors for planning and initiation of necessary procurements.

·       Coordinate and liaise with vendors for timely delivery and monitor all purchases to avoid any shortages, overcharges and defects of materials.

·       Resolve supply, quality, service and invoicing issues with internal/external stakeholders, vendors and identify process bottleneck, propose and implement solutions to resolve issues in a timely manner.

·       Assist to implement internal procurement strategies to cater for daily Operations & Maintenance (O&M) requirements.

·       Prepare, develop and review department contracts for both new and existing supplier, and constantly monitoring the validity & expiry of each contract.

·       Prepare and develop various documentations (e.g. Tender, Standard Operating Procedure (SOP)s, Work Instruction (WI), Reports, etc.) and monitor the validity & expiry of each documentation.

·       Assist as the System Administrator for section’s Maintenance Management System (MMS).

·       Constant monitoring and tracking of Asset Life Cycle for planning of asset renewal and/or disposal.

·       Support Budgetary Planning and Costings.

·       Perform any other duties as instructed by Management.

Requirements

·       Degree in Business Administration or Supply Chain Management is preferred.

·       1 – 3 years of relevant working experience in an O&M industry involving Supply Chain Management, Procurement, Logistic or Warehousing. Open to fresh graduates.

·       Hands-on experience on Enterprise Resource Planning (ERP) Systems (e.g. ServiceNow, SAP, Maximo, Oracle) will be an advantage.

·       Able to work well independently and in a team under a challenging and fast-paced environment.

• Work in the Agile team and work closely with Product Owners, Business Analysts and other team members to achieve common goals.
• Develop/maintain functionalities to support EZ-Link’s Transit and Payment eco-system and legacy applications.
• Participate in activities such as design, tasks estimation, development, unit testing, releases and production support.
• Improve code quality and perform code reviews.
• Develop/maintain automated unit test scripts, perform unit testing and validation of requirements with BA/users/stakeholders.
• Perform investigation/troubleshooting of issues raised on mobile application/microservices/applications.
• Keep up-to-date with new technologies, explore and experiment technologies that will help to improve technical efficiencies.
• Provide training to end users and documentation to support knowledge transfer.
• Develop Proof-of-Concept for new ideation or initiatives.
• Identify areas of improvement, improve development efficiency and application quality.
• Conduct and lead code review session.

Requirements

• Preferably with a Degree in Computer Science/Information Systems or relevant field.
• Preferably more than 3 years of software development experience.
• Have knowledge/experience in Agile Methodology.
• Proficient in Kotlin, or Java.
• Proficient in Spring Boot framework, and native SQL.
• Experience in Azure SQL, Redis and Oracle will be an advantage.
• Experience with Sonar Qube, Docker containers, Orchestration tools, Elastic Search & Kibana (ELK), Grafana, Jira and Confluence will be an advantage.
• Experience or possess knowledge in Payments domain (eg. QR, payment flow), secured API/Web Service, OAuth security framework and JWE/JWS will be an advantage.
• Well organized, good interpersonal, multi-tasking and communication skills

• Seniority Level - Executive
• Skills
• Spring Boot
• Vue.js
• Kotlin
• Elasticsearch
• Unit Testing
• Docker Products
• Java
• JavaScript
• Agile Methodologies
• React.js
• Software Development