Careers

Grow With Us, Shape What’s Next

Who We Are

We are SimplyGo Pte. Ltd. (SPL), a wholly owned subsidiary of the Land Transport Authority, and a key player in the Singapore public transport ecosystem. We develop transit ticketing and travel related products and services that simplify journeys and create value for our commuters. We believe great ideas come from people who are curious, driven, and eager to learn. Join us if you are looking for an organization that allows you to make a meaningful impact and provide the support you need to grow.

What You Will Do

At SPL, you are an integral part of our team - driving meaningful projects and witnessing the tangible difference your work makes.

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What You’ll Gain

At SimplyGo, our people are at the heart of everything we do.

We ASPIRE to create a supportive and inclusive workplace where you can thrive.

Here's what you can look forward to:

 

Professional

  • Continuous growth through training, mentorship, and development.
  • Career pathways with room to advance and expand your skills.
  • A culture of collaboration that celebrates innovation, respect and teamwork.


Individual

  • An attractive annual compensation package that values your contribution.
  • Comprehensive benefits to support your lifestyle and wellbeing.
  • Flexibility with hybrid work options and supportive arrangements.
  • Wellbeing initiatives designed to keep you healthy, balanced and engaged.


Join us if you want to be part of a team that is:

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Innovative

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Inclusive

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Purposeful

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Passionate

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Empowering

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Open

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Positive 

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Excellent

Career Opportunities

Responsibilities

  • Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
  • Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
  • Type of calls consist of and not limiting to:
    • Concession related matters (i.e. loss of card/replacement procedure/extension issues/application issues)
    • Filing of claims for customer (i.e. over-deduction/failure to exit/double deduction)
    • Point to point enquiries from customer
    • SimplyGo related issues (i.e. Simple Technical issue, investigation of mismatch fare)
    • Perform outbound calls to customers who leave callback
  • Ensure proper recording of conversation with customer in the call centre system
  • Meet/exceed all individual and team Key Performance Indicators (KPI) set by the management (50 inbound calls, handling time on call, QA team for service standard)
  • Maintain a positive and helpful approach in interactions with all customers
  • Able to work during weekends and perform OT when necessary
  • Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements

  • Have previous experience in call centre is highly preferred or customer service experience
  • A team player with good interpersonal and communications skills
  • Self-motivated and able to work independently with minimal supervision

Responsibilities

  • Manage the storage and safekeeping of Spare Parts in the TSP Storerooms
  • Perform daily sorting, picking and packing of Spare Parts to ensure inventories in TSP Storerooms are stored in the correct place and order
  • Coordinate and assist in the day-to-day supply chain operations. (e.g. part exchanges, ad-hoc distribution of parts to stations, etc.)
  • Perform detailed checks for all incoming / outgoing Spare Parts to ensure alignment with documents
  • Perform detailed checks and testing to ensure Spare Parts are received in order and good condition
  • Assist in preparing, developing and managing various documentation (e.g. Handover/Takeover Forms, Reports, etc.)
  • Ensure good housekeeping, overall cleanliness and safe working conditions in the TSP Storerooms
  • Perform periodic stocktaking to maintain inventory accuracy and management
  • Assist on printing and pasting of Asset Labels for the Spare Parts
  • Perform configurations to repaired/new Spare Parts to ensure they are operationally ready for usage
  • Keep track on the movement of parts by inputting and updating Assets’ information into TSP’s Maintenance Management System (MMS) and documents
  • Perform any other duties as instructed by Engineer / Supervisor

Requirements

  • ITE or Higher NITEC in Business Administration / Supply Chain Management or any other relevant field
  • Punctual and disciplined. Able to work on shift arrangements (0700-1630 / 1300-2230), including weekends & public holidays. Comfortable with working overtime if required
  • Possess Singapore Class 3 Driving License
  • Basic computer skills & knowledge required (e.g. Microsoft Excel and Word)
  • Knowledge and hands-on experience on Enterprise Resource Planning (ERP) Systems (e.g. ServiceNow, SAP, Maximo, Oracle) will be an advantage
  • Possess strong ability and accuracy in terms of receiving and processing instructions/information

Responsibilities

  • Perform preventive and corrective maintenance of LTA and TL devices in a timely and effective manner to ensure their reliability.
  • Comply with work procedures and risk assessment when carrying out any maintenance work.
  • Support in the setup or relocation of devices at the Ticketing Service Centres or e-Lobbies to meet operational requirements.
  • Maintain lighting systems and other support equipment at Ticket Service Centres where necessary.
  • Ensure safe and proper housekeeping of the Maintenance Site Offices.
  • Assist Engineer or Supervisor in any other maintenance or project tasks as assigned.
  • Supervise contractors in repair and ad-hoc project testing works at Ticket Service Centres.
  • Support in the delivery of parts from the store at HQ to the stations or Bus Interchanges if required.
  • Perform any other duties as instructed by Management.

Requirements

Soft Skills

  • Possess good teamwork and communication skills. Punctual and disciplined. Able to work with minimum supervision. Able to identify and prioritize tasks on hand and resolve them quickly and completely. Basic knowledge of Microsoft Excel and Word.


Technical Skills

  • NITEC or Higher NITEC in Electronics or Electro-Mechatronics Engineering or its equivalent.
  • Experience in troubleshooting transit system equipment and electro-mechanical equipment would be an advantage.
  • Holds a Class 3 driving license.


Working Locations:

  • Island-wide at MRT stations and Bus Interchanges


Working Hours:

  • 0700-1630 / 1300-2230 – Shift work.
  • Required to work on weekends and Public Holidays.
  • Occasional night works where necessary.

Responsibilities

As a Developer I (Digital and Critical System Development) at SimplyGo Pte Ltd, you will work closely with our development team to maintain, optimize, and improve our existing websites and web applications. You will be responsible for building new features, identifying areas for improvement, and ensuring a seamless user experience. The ideal candidate will have strong experience with front-end technologies, particularly Vue.js and React, and a proactive approach to problem-solving.

Responsibilities

  • Support & Maintain Web Applications
    • Ensure the stability and performance of our existing websites
    • Troubleshoot issues, fix bugs, and implement regular updates to keep applications running smoothly
  • Develop & Launch New Features
    • Build and integrate new features using Vue.js and React, prioritizing performance and responsiveness
    • Translate UI/UX designs into functional, high-quality code
  • Drive Continuous Improvement
    • Conduct audits to identify areas for improvement in load times, accessibility, security, and user experience
    • Propose and implement enhancements that align with industry best practices
  • Collaborate Across Teams
    • Work closely with UX/UI designers, backend developers, and product managers
    • Ensure seamless integration of front-end components with backend systems
  • Focus on Code Quality & Testing
    • Write clean, maintainable, and scalable code
    • Participate in code reviews and utilize automated testing to ensure reliable, high-quality output
  • Stay Ahead of the Curve
    • Keep up with the latest trends, tools, and best practices in front-end development
    • Bring innovative ideas to the table and help shape the future of our web platforms

Requirements

  • Strong proficiency in Vue.js and React for building modern, dynamic web applications.
  • Solid understanding of HTML5, CSS3, and JavaScript (ES6+).
  • Experience with responsive web design and cross-browser compatibility.
  • Experience with version control tools, particularly Git.
  • Strong problem-solving skills with a keen eye for detail and performance optimization.
  • Ability to work independently and as part of a collaborative team.
  • Strong communication skills, both written and verbal.

Preferred Skills

  • Experience with TypeScript and modern JavaScript frameworks.
  • Experience with RESTful APIs and integration with third-party services.
  • Familiarity with CI/CD pipelines and deployment processes.
  • Knowledge of website optimization tools and techniques (e.g., Lighthouse, Google PageSpeed).
  • Added Advantage with knowledge on back-end development practices.

Responsibilities

As a Senior Executive (Project Management and Transformation), you will lead and deliver end-to-end technology and business projects, ensuring alignment with organizational goals and transformation initiatives.

Key tasks you will be involved in

  • Oversee the full project lifecycle — managing scope, timelines, costs, risks, and deliverables.
  • Prepare and maintain essential project documentation and stakeholder communications
  • Serve as Scrum Master, facilitating Agile ceremonies and supporting Product Owners with backlog and sprint planning.
  • Coordinate across internal teams, external vendors, and cross-functional stakeholders to align resources and schedules.
  • Support incident management and deployment activities, ensuring smooth releases and effective issue resolution.
  • Build strong partnerships with business users, product owners, and technical teams, providing clear progress updates and proactive risk management.

Requirements

How to Apply

Send us your resume with a short note telling us what excites you most about this opportunity to careers@simplygo.com.sg by 28 November 2025.

This role might be for you if you have:

  • Some experience in project management, agile delivery, or a related role
  • Some experience as a Scrum Master, Project Coordinator or Junior Project Manager
  • Some knowledge of Agile Frameworks (Scrum, Kanban) or familiarity with project governance practices
  • High attention to details and committed to data accuracy
  • A positive working attitude, adaptability to organizational culture and a collaborative spirit.
  • Excellent communication skills and professionalism in working with both internal and external stakeholders
  • Ability to work under pressure and escalate issues effectively when needed

Responsibilities

A Senior Officer, Business Support, you will be the main point of contact for corporate clients, managing fleet operations, resolving inquiries, and ensuring smooth collaboration between internal teams and clients. Your work will strengthen client relationships and support business success.

Key Tasks you will be involved in

  • Managing daily corporate fleet operations, including vehicle registration/de-registration, card renewals, blacklist requests and refund tracking
  • Handle incoming phone calls and identify customers' needs to achieve satisfaction.
  • Provide information using internal systems such as PowerBI and the Corporate App portal.
  • Build and maintain strong, trust-based relationships with corporate clients.
  • Resolve customer complaints efficiently with effective solutions.
  • Collaboration with internal teams to ensure timely fulfillment of customer requests.
  • Prepare reconciliation and management reports, including monthly submissions to MAS (Monetary Authority of Singapore).
  • Follow up on outstanding payments and manage bad debt collections from corporate clients.
  • Support ad-hoc administrative and operational tasks as required.

 

Requirements

How to Apply 

Send us your resume with a short note telling us what excites you most about this opportunity to careers@simplygo.com.sg by 31 December 2025.

 

This role might be for you if you have:

  • Proven experience in corporate customer service and stakeholder management 
  • Excellent verbal and written communication for internal and external interactions. 
  • Ability to resolve issues promptly and professionally.
  • Strong organizational and time management skills.
  • Detail-oriented with solid data handling and reporting abilities.
  • Proficient with Microsoft Excel (VLOOKUP, Pivot Tables), Word, and office tools.
  • Adaptable, able to manage multiple priorities and perform well under pressure.

Responsibilities

As a Deputy Manager (Digital Lifestyle & Payments – Motoring), you will oversee the financial performance of the Motoring Payments Division while driving growth and adoption across tolling, ERP, EPS and VEP services. You will also co-create strategies with industry partners and support the implementation of the EZ-Link Motoring Service island-wide to enhance consumer engagement and advance Singapore's Smart Nation vision.

Key Tasks you will be involved in 

1. Team Leadership 

  • Lead and mentor an Assistant Manager, guiding the planning and execution of strategic initiatives and key business activities. 

2. Products & Services 

  • Support the development and growth of motoring-related products and services, including ERP (Electronic Road Pricing) and EPS (Electronic Parking System) for both consumer and corporate users. 

  • Expand car park acceptance of the EZ-Link Motoring Service by collaborating closely with car park processors. 

  • Participate in joint sales pitches with car park processors to onboard partners. 

  • Build and maintain strong relationships with clients and stakeholders. 

3. Engagement, Usage & Adoption Campaigns 

  • Develop and execute programmes and campaigns to drive motoring payment usage. 

  • Work closely with LTA, car park operators/acquirers, transport operators, industry stakeholders, merchants, and financial institutions to establish partnerships that support growth in the motoring sector. 

4. Market Condition & Competition Analysis 

  • Monitor industry trends and market conditions to identify opportunities and risks. 

  • Analyse the competitive landscape—both domestic and regional—to maintain SPL’s strategic advantage. 

5. Financial Management & Cost Control 

  • Support the Manager in planning and managing the annual budget for motoring payments. 

  • Drive performance to achieve revenue and usage targets. 

  • Prepare and present monthly business statistics and performance reports to management. 

6. Other Responsibilities 

  • Assist the Senior Manager (Motoring), Digital Lifestyle & Payments, in daily business operations and cross-functional activities as required. 

Requirements

How to Apply 

Send us your resume with a short note telling us what excites you most about this opportunity to careers@simplygo.com.sg by 31 December 2025.

 

This role might be for you if you have:

  • 2 to 3 years of experience in a related industry such as transport, tolling payments, epayments or similar sectors. 

  • Familiarity with motoring payments (a strong advantage). 

  • Proven experience in negotiating business contracts and partnerships. 

  • Strong communication skills and the ability to build lasting relationships with stakeholders at all levels. 

  • High energy, strong attention to detail, and a solid business mindset. 

  • Strong negotiation, articulation, and influencing abilities. 

  • Excellent written, verbal, and interpersonal communication skills. 

  • Strong soft skills, including team leadership and problem-solving capabilities. 

  • An analytical mindset with experience in data-driven decision making. 

Responsibilities

As an Engineer I, Quality Assurance, you will support software testing activities to uphold product reliability and performance. You will also help ensure that applications meet user requirements and adhere to established quality standards.

 

Key Tasks you will be involved in 

  • Manage software testing & training environments to gather the resources required such as hardware, software and data records. 

  • Develop comprehensive software test plans, execute test cases, and document results to ensure applications meet user requirements. 

  • Coordinate User Acceptance Testing (UAT) and follow up with the development team on defect resolution. 

  • Evaluate, recommend and implement tools for enhance and streamline the software testing process. 

  • Establish and document standards, methodologies and procedures to assess software quality and readiness for release. 

  • Travel to off-site testing facilities to support and conduct UAT when needed. 

Requirements

How to Apply 

Send us your resume with a short note telling us what excites you most about this opportunity to careers@simplygo.com.sg by 31 December 2025.

 

This role might be for you if you have:

  • Training in Computing Science, Information Technology or equivalent. 

  • Some experience or foundational knowledge in software testing, quality assurance, or quality control.

  • Hands on experience in testing for Windows-based, Web-based and Mobile applications. 

  • Proficient in MS SQL & SQL Scripting. 

  • Process-oriented with solid understanding of testing methodologies and experience in agile/rapid development environment. 

  • Strong analytical and problem-solving skills, paired with effective communication and interpersonal abilities. 

  • A team player who can also work independently. 

  • Knowledge of software test automation tools will be an added advantage.