The Google Pay app had a bug which resulted in public transport fare payments made using Google Pay to be erroneously displayed in the app recently. Google has since fixed the issue for the public transport transactions made using Google Pay to be reflected correctly in Google Pay app. Commuters using contactless bank cards and mobile wallets to pay public transport fares are encouraged to add their bank cards to the SimplyGo app to view detailed public transport fare payments and receive push notifications for fare deductions after each trip.
Our employees benefit from a lively sports and wellness calendar throughout the year. This is part of our commitment to promote and facilitate them to lead a healthy lifestyle. We have been a proud recipient of the Singapore HEALTH Award, which recognises corporate companies that champion a healthy lifestyle in the workplace.
Our Customer Service and Customer Relations Officers have been regular recipients of the Excellent Service Awards (EXSA) in the Land Transport category, since its introduction in 1994. EXSA is a national award that highlights individuals who have delivered quality service as inspiration for others to emulate.
Our Customer Service and Customer Relations Officers have been proud recipients of the National Kindness Award – Transport Gold every year since 2012. The award motivates service staff to continue to shine and influence one another to create a more pleasant and gracious society.