Child Concession Card

How to Apply

Please apply for the Child Concession Card at any SimplyGo Ticket Office.

The card will be encoded with the child's name, birth certificate/passport number, date of birth and card expiry date.

Each eligible child is entitled to one Child Concession Card.

The new Child Concession Card can be used immediately and no activation is required.

Documents required:

• Proof of child’s identity
  • Singapore Citizen and Permanent Resident: original birth certificate
  • Non-Singapore Citizen: original passport
• Representative’s original NRIC/passport (if submitting on child’s behalf)

Application fee:
Free

Note:
If your child travels on Premium Bus Services and NightRider services, the concession card has to be topped up and adult cash fare will apply. Find out how you can top up the concession card here.

Damaged and faulty Child Concession Cards can be replaced for free. Otherwise, a $13 administrative fee applies. Find out how to replace the card by clicking here.

Monthly Concession Pass

Not applicable.

Card Validity Period

The Child Concession Card is valid for use till 30 April of the year the child turns seven years old, regardless of the child’s birth month. This is for consistency as children transition to the Primary level concession.

If your child is not attending a primary school that year, please call the SimplyGo Hotline at 1800-2255 663 for assistance at least three months before the concession expiry date. Your child will be issued a Non-MOE School Smart Card (Primary level), if eligible.

You may check the Concession card expiry date at any SimplyGo Ticket Office, SimplyGo Kiosk or Assisted Service Kiosk.

Card Return/Refund

Once your child receives his/her new Primary School Smart Card from his/her school or the Non-MOE School Smart Card, or if the Child Concession Card is no longer needed, you can return the card at any SimplyGo Ticket Office.

To get a refund of any remaining travel value in the concession card, please produce the cardholder’s proof of identity (original or photocopy):

• Singapore Citizens: Original NRIC or birth certificate; or
• Singapore Permanent Resident/Non-Singapore Citizen: Original birth certificate or passport; and
• Representative’s original NRIC/passport (if collecting on cardholder’s behalf)

Expired Concession cards cannot be refunded immediately. Our Customer Service Officer will issue you a receipt, and you can collect your refund after five working days at any SimplyGo Ticket Office.

You will have to pay a $13 administrative fee if you wish to re-apply for the Child Concession card in the future.