e-Feedback Form

Contact Information

Salutation

Name

Contact Number

Email Address

Feedback Information

Category

Sub-Category - SimplyGo App

Sub-Category - Campaigns

Sub-Category - Transaction Enquiries

Sub-Category - Claims

Sub-Category - All Other Matters

The reversal process for the unsuccessful attempt may take up to 15 minutes. Please verify your funding source and confirm that the refund has not been received before clicking "Submit."

First 6 Digits of Bank Card (Optional)

Last 4 Digits of Bank Card (Optional)

Credit or Debit Card (Optional)

Type of Bank Card (Optional)

Bank Name (e.g. POSB, OCBC, UOB, etc.) (Optional)

Supporting document: Telco bill or service agreement

Attach your telco bill or telco service agreement as a supporting document to update your app login credentials.

Attachment

Attach a screenshot of the issue you're facing.

Reminder:
By uploading the attachment(s) (max. file size: 4MB), you consent to SimplyGo Pte. Ltd. collecting and verifying your personal data solely for the intended purposes specified in the selected subject category. Please do not attach documents with sensitive information, e.g. copies of your identity card or passport. Our staff will get in touch with you to obtain the necessary information where required. Thank you.

Old Mobile Number (Optional)

New Mobile Number (Optional)

Old Email Address (Optional)

New Email Address (Optional)

Message (Optional)

Contact Information

Salutation

Name

Contact Number

Email Address

Feedback Information

Category

Sub-Category

Sub-Category

Attachments (Optional)

Reminder:
By uploading the attachment(s) (max. file size: 4MB), you consent to SimplyGo Pte. Ltd. collecting and verifying your personal data solely for the intended purposes specified in the selected subject category. Please do not attach documents with sensitive information, e.g. copies of your identity card or passport. Our staff will get in touch with you to obtain the necessary information where required. Thank you.

Message (Optional)