Eligible graduating students whose concession validity expires between 28 & 31 Dec 2024, will enjoy a 4-month concession extension. More details can be found in the Concession & Monthly Travel Cards page.
e-Feedback Form
Salutation
Name
Contact Number
Email Address
Category
Sub-Category - EZ-Link Wallet
Sub-Category - EZ-Link Rewards
Sub-Category - EZ-Link Motoring card
Sub-Category - Auto Top-up
Sub-Category - Unsuccessful Top-up
Sub-Category - Report of Lost EZ-Link cards
Sub-Category - EZ-Link vending machines
Sub-Category - EZ-Link Motoring service
CAN ID
First 4 Digits of Credit Card
Last 4 Digits of Credit Card
Expiry Month
Expiry Year
Bank Account No. (Optional)
Date and time of Transaction
Attachment
Supporting document
Reminder:By uploading the attachment(s) (max. file size: 4MB), you consent to SimplyGo Pte. Ltd. collecting and verifying your personal data solely for the intended purposes specified in the selected subject category. Please do not attach documents with sensitive information, e.g. copies of your identity card or passport. Our staff will get in touch with you to obtain the necessary information where required. Thank you.
Kindly reach out to our vending vendor hotline at +65 9720 6194 (Available from 9am-6pm, weekdays only) to request for a refund. You may drop them a Whatsapp text for more prompt response.
Please approach the nearest community club for assistance.
Message (Optional)
Sub-Category - SimplyGo App
Sub-Category - Campaigns
Sub-Category - Transaction Enquiries
Sub-Category - Claims
Sub-Category - All Other Matters
First 6 Digits of Bank Card (Optional)
Last 4 Digits of Bank Card (Optional)
Credit or Debit Card (Optional)
Type of Bank Card (Optional)
Bank Name (e.g. POSB, OCBC, UOB, etc.) (Optional)
Supporting document: Telco bill or service agreement
Old Mobile Number (Optional)
New Mobile Number (Optional)
Old Email Address (Optional)
New Email Address (Optional)
Sub-Category
Attachments (Optional)