Due to a company event, all SimplyGo Ticket Offices/Ticketing Service Centres, the SimplyGo Hotline, and live assistance via the Assisted Service Kiosks will be unavailable after 2pm on 5 Sep 2025. Normal operations will resume on 6 Sep 2025. We apologise for any inconvenience caused.
Graduating students and first year Junior College and Millenia Institute students may extend their Concession cards at any ticketing service kiosk, SimplyGo Ticket Office/Ticketing Service Centre or Passenger Service Centre. Tap here for more details (scroll down to the blue box).
Click on the links below to access the respective online replacement forms. Please visit this page for information on the documents to bring if you wish to replace your concession card at our SimplyGo Ticketing Service Centre.
Please note that you will not be allowed to change the photo and name on the card if you are collecting your replacement concession card at the SimplyGo Kiosk. The replacement concession card will be printed with the same photo as on the original card.
