Update: DBS has resolved the issue affecting the use of DBS/POSB Mastercard Debit cards for public transport.
For affected commuters who want to use their affected DBS/POSB Mastercard Debit card for public transport, you would have to tap your card at the train fare gates and wait up to 15 mins for DBS preauthorisation to be completed before you can continue using this card for your transport fares. We apologise for the inconvenience caused.
Scam alert! A post impersonating SimplyGo, selling $3 EZ-Link cards with unlimited travel has been circulating. Please only get your EZ-Link cards from authorised sales channels. All SimplyGo promotions are conducted solely through our official channels only.
Click on the links below to access the respective online replacement forms. Please visit this page for information on the documents to bring if you wish to replace your concession card at our SimplyGo Ticketing Service Centre.
Please note that you will not be allowed to change the photo and name on the card if you are collecting your replacement concession card at the SimplyGo Kiosk. The replacement concession card will be printed with the same photo as on the original card.
