🚨 Scam Alert: Phishing emails claiming "your 5,000 SimplyGo points are expiring soon" are circulating with suspicious links to convert your points to eVouchers or cash. ⚠️ Do not click any links or share personal information — SimplyGo will never request data or redemptions via unofficial email addresses.
Click on the links below to access the respective online replacement forms. Please visit this page for information on the documents to bring if you wish to replace your concession card at our SimplyGo Ticketing Service Centre.
Please note that you will not be allowed to change the photo and name on the card if you are collecting your replacement concession card at the SimplyGo Kiosk. The replacement concession card will be printed with the same photo as on the original card.