Senior Citizen Concession Card

How to Apply

You may apply via the following channels:

• Online: Click here or via the SimplyGo app
• Any SimplyGo Ticket Office

You can apply for the Senior Citizen Concession Card one month before your 60th birthday. Please ensure that your application is received by SimplyGo at least two weeks before your birthday so that you can receive and start using your concession card immediately thereafter.

Documents required:

• 1 x colour, passport-sized photograph*
• Original NRIC (soft copy if you're applying online)

*The photograph must:
- Be taken within the last three months
- Have a white background
- Show the full face from the top of the head to the chin
- Have neatly combed or tied up hair

Application Fee:
Free

Processing Time:
Your Senior Citizen Concession card will be mailed to you between two and four weeks after SimplyGo has received your application.

Card Activation:
Visit any SimplyGo Ticket Office with your original NRIC and make a minimum top-up of $4 to activate the card for use on public transport.

You have to activate your card in person to avoid card abuse.

Any person activating the card on your behalf would have to present both your original NRIC and his/her original NRIC at the Ticket Office

Senior Citizen Concession card holders may only activate their cards from the actual day of their 60th birthday.

Monthly Concession Pass

Senior citizens can purchase the $58 Hybrid Concession Pass (HCP) for one month of unlimited travel on train and basic bus services.

The HCP can be purchased at any SimplyGo Ticketing Service Centre, Ticket Office, SimplyGo Kiosk, Assisted Service Kiosk or via the SimplyGo Portal and the SimplyGo app.

Note:

• Concession cards have to be activated and valid before the purchase of concession passes

• Only ONE valid concession pass can be used on an individual concession card at any one time

• The concession pass can be activated up to seven days in advance of your intended travel start date. The validity period of the concession pass cannot overlap with that of the previously purchased concession pass, and commences from the beginning of bus/train operating hours on the activated concession pass’s start date

• The unused concession pass’s value or any part thereof is non-refundable

• You will still enjoy concessionary fares with your concession card even if you do not purchase a concession pass

• The concession pass cannot be used on Express and Premium Bus Services like Chinatown Direct Bus Services, Nite Owl bus services, NightRider services and City Direct Services. For more information on basic and premium bus services, please visit the SBS Transit, SMRT, Tower Transit and Go-Ahead Singapore websites

Card Validity Period

The Senior Citizen Concession card has a validity of seven years. You can replace expired cards for free.

Card Return/Refund

You can return your Senior Citizen Concession card at any SimplyGo Ticket Office.

You will need to produce your original NRIC/passport to get a refund of any remaining value in your card. The card will be retained for processing.

Anyone collecting the refund on your behalf will have to present his/her own original NRIC/passport in addition to the above-mentioned items.

Note:

If you decide to apply for another Senior Citizen Concession card in the future, you will need to pay a replacement fee of $16.10 at the SimplyGo Ticketing Service Centre or $17.10 via self-help channels (online and SimplyGo app) or $15.10 via self-collection at SimplyGo Kiosk.

All fees listed above are non-refundable.

The above fees are subject to change.

*Applicable if Concession card is mailed to you

The administrative fee covers the handling and operating costs.