Diploma Student Concession Card

How to Apply

You can apply for a Diploma Student Concession Card during the bulk application exercise usually conducted every March to May and July to August.

If you miss the application exercise window, please apply here or at any SimplyGo Ticketing Service Centres (TSC) located island-wide. Before you head down, please call the SimplyGo Hotline at 1800-2255 663 to check your eligibility.

Documents Required:
- 1 x colour, passport-size photograph*
- Matriculation Card (if any)
- Either of the following proof of identity (provide a soft copy for online application):
- Original NRIC/passport (Singapore Citizens); or
- Original NRIC/Re-entry Permit (Singapore Permanent Residents); or
- Original passport and Foreign Student Pass (FIN, for foreign students).

*The photograph must:
- Be taken within the last three months
- Have a white background
- Show the full face from the top of the head to the chin
- Have neatly combed or tied up hair

Application Fee:

*Applicable if the concession card is mailed to you.
All fees listed in the table are non-refundable.

Card Collection:
If you applied for the Diploma Student Concession Card during the bulk application exercise, your Diploma Student Concession Card will be delivered to your institution. You will be contacted by your institution on the collection arrangement once they have received the card.

If you applied after the bulk application exercise, you will receive your card depending on where you made the application:
- Online: Cards will be mailed to the address you provided during the application. A postage fee of $2 will be applicable.
- TSC: You will receive your concession card on the spot.

Card Activation:
Visit any SimplyGo Ticket Office with your original NRIC/passport/Re-entry Permit/Foreign Student Pass (FIN) and make a minimum top-up of $2 to activate the card for use on public transport.

Monthly Concession Pass

Diploma students can enjoy student fares and purchase Monthly Concession Passes (MCPs), which offer one month of unlimited travel on train and/or basic bus services (trunk and feeder services).

You can buy MCPs from any SimplyGo Ticketing Service Centre, Ticket Office, SimplyGo Kiosk, Assisted Service Kiosk or via the SimplyGo Portal and SimplyGo app. Prices are as follows:

*for both train and basic bus services

Note:

• Concession cards have to be activated and valid before the purchase of any concession pass.

• Only ONE valid concession pass can be used on an individual concession card at any one time.

• The concession pass can be activated up to seven days in advance of your intended travel start date. The validity period of the concession pass cannot overlap with that of the previously purchased concession pass. The validity period also starts from the beginning of bus/train operating hours on the activated concession pass’s start date.

• Unused concession pass or any part thereof is non-refundable.

• You will still enjoy concessionary fares with your concession card even if you do not purchase a concession pass.

• The concession pass cannot be used on Express and Premium Bus Services like the Chinatown Direct Bus Services, the Nite Owl bus services, the NightRider services and the City Direct Services. For more information on basic and premium bus services, please visit the SBS Transit, SMRT, Tower Transit and Go-Ahead Singapore websites.

Card Validity Period

You can continue to enjoy student concessionary fares and purchase monthly concession passes until you are no longer enrolled in a government or government-aided institution. The eligibility period is determined by the respective institutions.

Upon completing your studies, you can continue to use the Diploma Student Concession Card for another four months. However, adult fares will apply during this period. You may wish to purchase the $128 Adult Monthly Travel Pass for one month of unlimited basic bus and train rides.

You may check the concession card expiry date at any SimplyGo Ticket Office, SimplyGo Kiosk or Assisted Service Kiosk.

The Diploma Student Concession Card can no longer be used once it expires. You will need to purchase an Adult Stored Value Card for commuting.

Card Return/Refund

Upon completing your studies, there is a four-month period for you to return your Diploma Student Concession Card and request an immediate refund of any remaining travel value at any SimplyGo Ticket Office. To collect the refund, please bring along:

• Singapore Citizens/Permanent Residents: Original NRIC/passport; or
• Foreigners: Original Re-entry Permit/Student Pass (FIN); and
• Representative’s original NRIC/passport (if someone else is returning the card for you)

Once the four-month period is over, your Diploma Student Concession Card will expire and cannot be refunded immediately. We will issue a receipt for any applicable refund, which can be collected at any Ticket Office after five working days.

You cannot get a refund of the Diploma Student Concession card while the concession is still valid.

Refunds for early school leavers can be made at any SimplyGo Ticketing Service Centre.