EZ-Link Motoring service (EMS) is a backend payment service provided by SimplyGo for motorists for motoring-related payments. You can charge your Electronic Road Pricing (ERP) and carpark (EPS) charges directly to your bank card, as well as conveniently track your transactions via the SimplyGo app. For the list of carparks accepting EZ-Link Motoring service, please click here.
By signing up for the EZ-Link Motoring service on the SimplyGo app, you can charge ERP gantry and car park charges to your bank card. You will never have to worry about having a card with insufficient value in your in-vehicle unit (IU) or On-Board unit (OBU) when passing through ERP and car park gantries.
The sign-up process is simple and there is no service charge or convenience fees.
Motorists who own a Singapore registered vehicle fitted with either the 1st or 2nd Generation IU, On-Board Unit can apply for EZ-Link Motoring Service. Vehicle owners will need to register with their NRIC/FIN number, vehicle number and credit or debit card number.
To register for an EZ-Link Motoring service account, simply:
- Download the SimplyGo app, head on over to the ‘Services’ tab, tap on ‘EZ-Link Motoring’, register your vehicle number and add your preferred bank card for payment.
- Upon successful application, an email with the effective start date of EZ-Link Motoring service for your vehicle will be sent to you within 2 working days.
- Please continue to use your stored-value card for ERP and carpark charges prior to the effective start date.
We are progressively rolling out EZ-Link Motoring service acceptance for carparks in Singapore. The list of carparks currently accepting EZ-Link Motoring service can be found here. Please note that EZ-Link Motoring service payment will take precedence over your card in the IU/OBU for carpark payments. For complimentary ticket holders, you can scan/insert your ticket and your EZ-Link Motoring service transaction will be reversed.
If your stored-value card is in the IU when passing through a gantry, the ERP charges will be deducted from the stored-value card. However, should there be no card or insufficient value detected in your card, the full ERP amount will then be charged to your EZ-Link Motoring service account.
Motorists who own a Singapore registered vehicle fitted with either the 1st or 2nd Generation IU, On-Board Unit can apply for EZ-Link Motoring service. Vehicle owners will need to register with their NRIC/FIN number, vehicle number and credit or debit card number.
Motorists with company-registered vehicles can sign up for EZ-Link Motoring corporate service with Citibank or DBS Corporate credit card, please email us at register@simplygo.com.sg to sign up.
You can register for the EZ-Link Motoring service with any Mastercard or VISA bank cards. We regret that DBS AMEX cards are not accepted for registration.
EZ-Link Motoring service is free. There is no subscription fee or service fee for EZ-Link Motoring service. You will only be required to pay for the ERP or carpark (EPS) charges that you have incurred.
There is no limit set. However, to avoid disruption when using EZ-Link Motoring Service, kindly ensure that the bank card registered with the account has sufficient credit limit.
Upon the confirmation, you will receive an email notification within 2 working days to advise you on the effective start date of your EZ-Link Motoring service.
Please remember that you should only remove your stored-value card from your IU after the effective start date of the EZ-Link Motoring service for your vehicle.
You can register up to 3 vehicles under each bank card in your EZ-Link Motoring service account.
Yes, you can apply for EZ-Link Motoring service for a vehicle that is not registered under your name but you will remain liable for all charges incurred until you remove the vehicle from the EZ-Link Motoring service.
Upon successful application of EZ-Link Motoring service, it is normal for the IU to give off a beeping sound when passing through the ERP gantry when the stored-value card is not inserted into the IU. The ERP charges will be charged to your bank card registered with EZ-Link Motoring service.
EZ-Link Motoring service as the mode of payment will always take precedence over other forms of payments. Should you have a complimentary ticket, you can scan/insert your ticket at the machine and your EZ-Link Motoring service charge will be automatically reversed via the system.
Please terminate your EZ-Link Motoring service via the SimplyGo app. Tap on “Services” tab, select “EZ-Link Motoring”, select your vehicle number, click on the menu bar and select “Terminate”.
Alternatively, you can contact us via our eFeedback form here for termination of your EZ-Link Motoring service account. Do note that we will require an additional 5-7 working days to process the termination.
Please remember to re-insert your stored-value card with sufficient balance into your IU/OBU upon submitting your request for termination.
Should you wish to re-apply for EZ-Link Motoring service, you may do so after 4 working days.
Your EZ-Link Motoring service account will be terminated immediately if your bank card is terminated. You will be notified by SMS and email once the service is terminated.
Should you wish to re-apply for EZ-Link Motoring service, you may do so after 4 working days.
Please terminate your EZ-Link Motoring service in advance before selling your vehicle via the SimplyGo app and allow up to four working days for the termination to take effect. Select “EZ-Link Motoring” via the “Services” tab, select your vehicle number, tap on the menu bar and select “Terminate”.
Alternatively, you can contact us via our eFeedback form for the termination of your EZ-Link Motoring service account. Do note that we will require an additional 5-7 working days to process the termination.
Please terminate your EZ-Link Motoring service via the SimplyGo app. Tap on “Services” tab, select “EZ-Link Motoring”, select your vehicle number, click on the menu bar and select “Terminate”.
Alternatively, you can contact us via our eFeedback form here for termination of your EZ-Link Motoring Service account. Do note that we will require an additional 5-7 working days to process the termination.
Please remember to re-insert your stored-value card with sufficient balance into your IU/OBU upon submitting your request for termination.
Should you wish to re-apply for EZ-Link Motoring Service, you may do so after 4 working days.
Please re-apply for an EZ-Link Motoring service account on the SimplyGo app with your new card.
Please terminate your other backend payment scheme before applying for EZ-Link Motoring service.
Your EZ-Link Motoring service account will be automatically terminated and you will receive an SMS and email notice. You should also re-insert your stored-value card into your IU.
You may re-apply for EZ-Link Motoring service after 4 working days.
Upon termination of your EZ-Link Motoring service account, please allow up to 4 working days for the termination to take effect before re-applying for a new account.
There is no service fee involved for EZ-Link Motoring service. You will only be required to pay for the ERP or carpark (EPS) charges that your vehicle has incurred for the month.
Please terminate your current EZ-Link Motoring service account. Upon receiving the SMS and email notice, you may re-apply for EZ-Link Motoring service after 4 working days.
Upon receiving a new bank card with a new expiry date from your issuing bank, you can update your bank card's new expiry date via the Online Portal here.
Your EZ-Link Motoring service charges will be reflected in your card statement as a charge from “EZ-Link”. Alternatively, you may log in to the SimplyGo app to view the details of your EZ-Link Motoring service transactions.
The ERP charges will be reflected in your monthly credit card statement according to the bank’s billing cycle.
You can log in to the SimplyGo app, head over to the Motoring service tab, click on your vehicle number registered to view your detailed charges. Charges will be reflected on your EZ-Link Motoring service account the next day.
You can view your EZ-Link Motoring service transaction history for the past six months.
Upon updating your IU/OBU or vehicle’s registration number, the EZ-Link Motoring service will receive the update via LTA. You will then receive an email notification from SimplyGo to update your vehicle information or IU number within 7 working days.
Thereafter, please log-in to the SimplyGo app, to confirm on the change. When it has been confirmed, your EZ-Link Motoring service will take 5-7 working days to come into effect.
If there is a change in both IU/OBU and vehicle number or a transfer of ownership, please terminate and re-apply for EZ-Link Motoring service.
The transaction(s) will be valid and you should receive a notification letter from LTA for an IU/OBU inspection.
Please submit your enquiry via our eFeedback form. For support issues, please include your vehicle number, name and mobile number.
For any bank card enquiries, please contact your issuing bank.
For more information, please refer to your issuing bank.