Our travel cards serve both Singapore residents and tourists. You can pay for your public transport trips using Stored Value Travel cards, Contactless Bank cards and the Singapore Tourist Pass.
Stored Value Travel Cards
We offer Concession and Monthly Travel Cards that meet the needs of various groups of individuals. They are:
Concession card holders may enjoy concessionary fares and together with the Monthly Concession Pass, they will benefit from more affordable fares on buses and trains.
Please click here for the Conditions of Issue and Use of Concession Cards.
The Adult Stored Value Travel Card (Non-Concession) is a contactless stored value smart card that can be used to pay fares on public transport. Such cards include:
- EZ-Link card
- SimplyGo EZ-Link card
- NETS cards (NETS Prepaid card and NETS FlashPay)
You can buy the Adult Stored Value Travel Card at any SimplyGo Ticket Office. The EZ-Link, SimplyGo EZ-Link and NETS FlashPay cards cost S$10 each (this includes the S$5 travel value and the S$5 non-refundable card cost).
The following services support EZ-Link, SimplyGo EZ-Link cards and NETS FlashPay:
| Card Top-Up |
You can top up your card through any of the following channels:
The minimum amount that you can top up is S$2 by cash and S$10 by e-payment (NETS/Credit/Debit Card). The card can store up to a maximum value of S$500. Please pay the exact amount when topping up with cash at selected Top-Up Kiosks as they do not accept coins or provide change. * Credit/Debit cards issued outside of Singapore are not accepted at the ASK, TUK and SimplyGo Kiosks. |
|---|---|
| Card Refund | Visit any SimplyGo Ticket Office to get a refund of the remaining travel value in the card. Please note that the S$5 card cost paid during the purchase of the card is non-refundable. |
| Faulty Card |
Visit any SimplyGo Ticket Office to check whether the card is faulty. If the card is found to be faulty, we will issue you a replacement card. We will waive the S$5 replacement cost. A minimum top-up of S$5 is required to activate the replacement card for use on public transport. All EZ-Link cards and NETS FlashPay cards that are found to be faulty within five years from the date of issue will be replaced with a new one, so long as SimplyGo Pte. Ltd. has assessed that the cards have not been tampered with, intentionally damaged or carelessly handled. |
*Please note that SimplyGo Pte. Ltd. does not support the top-up, refund and replacement of NETS Prepaid cards. For more information on the NETS Prepaid card, visit here.
Usage of Stored Value Travel Cards
The Adult Stored Value Travel Cards will require a S$3 minimum card balance before you can start using it. This ensures that you have enough value in your card to pay the required fare when exiting the faregates, no matter the distance.
For travelling on bus services, you will need to have enough stored value to cover the cost of travel from your boarding point to the last stop on that bus service route. If you are unsure of the minimum required amount, we recommend that you have at least S$3 in your card for the trip.
To ensure that your card is read properly by the card reader upon entry and exit, please:
- Take out and tap only the intended card at the card reader, especially if you have more than one card in its carrier (e.g. wallet, handbag and purse, etc.); and
- Avoid attaching any metallic object to your card, e.g. keys and coins.
Find out more about EZ-Link and SimplyGo EZ-Link cards here.
Find out more about NETS cards here.
Please click here for the Conditions of Issue and Use for Stored Value Travel Cards.
Contactless Bank Cards
With SimplyGo, commuters can use the contactless bank cards (Mastercard, NETS and VISA) or Mastercard/Visa cards that they have added to their mobile wallet for fare payments, eliminating the need for top-ups or carrying a separate travel card.
Singapore Tourist Pass
The Singapore Tourist Pass is an all-day pass that offers tourists unlimited travel on trains and basic bus services (excluding rides on premium services such as the Sentosa Express, RWS8 and express buses, as well as other premium and niche bus services.
You can buy the Singapore Tourist Pass at selected SimplyGo Ticket Offices, SimplyGo Ticketing Service Centres and the 24-hour Automated Kiosks.
The Singapore Tourist Pass comes with a fixed cost per day (S$17 for the 1-Day Pass, S$24 for the 2-Day Pass and S$29 for the 3-Day Pass).
